iBMS

Integrated Business Management System

iBMS is a web based tool used to compile, organize and manage business relationships by linking continuously updated information. Our system at the core is a Customer Relationship Management tool, however it can stretch to fit all your business needs.

The application is suitable for businesses of varying sizes and carries the ability to be used and managed with very little training. Features can be integrated at any time depending on the needs of a business. iBMS has been created using Microsoft .NET, SQL and MSDE technology.

Features

Business Management Tool - Core Module

• Store Businesses and affiliates or subsidiaries e.g. customer, suppliers.
• Link information to businesses e.g. address, e-mail, telephone numbers etc.

Contacts Management Tool - Core Module

• Store Contacts
• Link personal information to contacts e.g. address, e-mail, telephone numbers etc.

Communication Log - Core Module

• Manage communication between business contacts and your company e.g. telephone conversations, letters, reminders etc.
• Store responses to communication.
• Upload PDFs.
• Alerts by email.

Auditing and Reporting - Core Module

• Record data changes.
• Record users making data changes.
• Audit communication log.

Additional - Advanced Modules

• Marketing - keep record of customers and their purchasing habits.
• Finance - keep record of invoices.
• Security checks on communication.
• Products - create the backbone for a e-commerce site.
• Customize module - a unique function tailored for your business.

Benefits

• Overview of all businesses including linked information.
• Overview of all contacts including linked information.
• Clear detailed record of communications.
• Manage users and administrators.
• Record data modifications.
• Secure information and users/administrators.